{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "John McGurk",
    "label": "Technology Executive · AI Operations · Strategy & Transformation",
    "email": "hello@mcgurk.net",
    "url": "https://mcgurk.net/",
    "summary": "Global technology executive with 40 years in technology and more than 25 in enterprise IT leadership. Leads Atos's agentic AI operations platform, live in production in enterprise IT operations, with EU AI Act, GDPR and NIS2 requirements designed into the agent architecture. Former CEO of a security-focused managed services provider, CIO reporting to a private-equity board, and EVP at Xerox and Atos.",
    "location": {
      "region": "Colorado",
      "countryCode": "US"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "url": "https://www.linkedin.com/in/john-mcgurk-9454b7/"
      },
      {
        "network": "Arix (AI agent)",
        "url": "https://arix.mcgurk.net/"
      }
    ]
  },
  "work": [
    {
      "name": "Atos",
      "position": "VP, Cross-Functional Services & AI Operations",
      "startDate": "2024",
      "summary": "AI operations development, deployment and operationalization (the largest part of the role); data center and platform strategy; global cross-functional tools.",
      "highlights": [
        "Leads Atos's agentic AI operations platform from development through global deployment into live production in enterprise IT operations, working inside the existing ITIL incident process with a person closing every incident.",
        "Wrote the governance model mapping EU AI Act, GDPR, NIS2 and ITIL requirements to specific mechanisms in agent design; code on track for EU Cyber Resilience Act compliance.",
        "Designed enterprise governance for agents built by many teams, regions and suppliers: autonomy tiers with non-waivable hard boundaries, a common participation contract, gated release and evaluation-based promotion.",
        "Leads data center and platform strategy, including the response to the VMware licensing shift and AI-ready capacity; owns the global tools shared across business lines."
      ]
    },
    {
      "name": "HealthComp / Personify Health",
      "position": "Chief Information Officer",
      "startDate": "2023",
      "endDate": "2024",
      "summary": "CIO of a private-equity-backed healthcare third-party administrator, reporting to the CEO and the PE board; the CISO reported to him.",
      "highlights": [
        "Modernized data engineering and partner-exchange platforms: 57% throughput improvement.",
        "Full cloud migration of legacy infrastructure with zero business disruption.",
        "64% reduction in cybersecurity risk; 60% improvement in system dependability."
      ]
    },
    {
      "name": "Infonaligy",
      "position": "Chief Executive Officer",
      "startDate": "2021",
      "endDate": "2023",
      "summary": "CEO with full P&L ownership of a security-focused managed services provider of about 50 people.",
      "highlights": [
        "Grew revenue 30%."
      ]
    },
    {
      "name": "Xerox, then Atos",
      "position": "EVP and VP roles",
      "startDate": "2010",
      "endDate": "2021",
      "summary": "EVP, Global Special Operations and Recovery (Atos; title created for him, reporting to the Global President); EVP, Global Head of Engineering Service Offering (Atos); EVP, ITO Global Service Operations & Engineering (Xerox); VP, Global Cloud Services (Xerox).",
      "highlights": [
        "Ran a 6,000-person global IT services delivery organization across 17 countries; the CISO reported to him.",
        "One of the five executives who sold Xerox's IT outsourcing business (about $1.5B in annual revenue) to Atos, after building the transformation strategy behind it.",
        "Created and led a 4,000-person international engineering group; deployed an enterprise AI agent in a service center.",
        "Eliminated more than $300M of contract risk as EVP, Global Special Operations and Recovery, including leading the ransomware recovery of a large insurance company.",
        "Grew a cloud services business's revenue 43% and operating profit 111% in 11 months.",
        "At Xerox, recovered a state government IT contract losing about $1M a month: negotiated a $200M reduction in contract value, for a $31M year-over-year improvement and about $190M of additional operating profit over the remaining term."
      ]
    },
    {
      "name": "Sabre Holdings",
      "position": "Director, International Data Center Strategy & Operations",
      "startDate": "2009",
      "endDate": "2010",
      "highlights": [
        "Led the emergency evacuation of a central London data center: thousands of systems and about a petabyte of data moved in a single overnight cutover after nine months of planning."
      ]
    },
    {
      "name": "Phoenix Health Systems",
      "position": "VP, IT Leveraged Services",
      "startDate": "2007",
      "endDate": "2009",
      "highlights": [
        "Healthcare provider IT for a critical-care hospital system, supporting the MEDITECH and Epic clinical platforms, and a shared-services organization across an outsourcing client base."
      ]
    },
    {
      "name": "ACS",
      "position": "Principal IT Architect",
      "startDate": "2002",
      "endDate": "2007",
      "highlights": [
        "Designed solutions for Fortune 100 companies averaging 20% savings."
      ]
    },
    {
      "name": "IBM Global Services",
      "position": "Senior Consultant",
      "startDate": "1996",
      "endDate": "2002",
      "highlights": [
        "Watson Labs projects, including Deep Blue platform support."
      ]
    }
  ],
  "education": [
    {
      "institution": "Louisiana State University",
      "studyType": "Bachelor of General Studies",
      "area": "General Studies (including GIS, philosophy of mind, Prolog and fine-art photography)"
    }
  ],
  "skills": [
    {
      "name": "AI operations and governance",
      "keywords": [
        "Agentic AI in production",
        "EU AI Act",
        "GDPR",
        "NIS2",
        "Cyber Resilience Act",
        "Human oversight",
        "Evaluation"
      ]
    },
    {
      "name": "Executive leadership",
      "keywords": [
        "CEO",
        "CIO",
        "EVP",
        "P&L ownership",
        "Private-equity boards"
      ]
    },
    {
      "name": "Strategy and transformation",
      "keywords": [
        "Business unit sale",
        "M&A integration and divestiture IT",
        "Cloud transformation"
      ]
    },
    {
      "name": "Delivery at scale",
      "keywords": [
        "Global IT services delivery",
        "ITIL",
        "Data center strategy and migration",
        "Engineering organizations"
      ]
    },
    {
      "name": "Recovery",
      "keywords": [
        "Contract and program recovery",
        "Contract economics",
        "Crisis management"
      ]
    },
    {
      "name": "Security",
      "keywords": [
        "CISO organizations",
        "Managed security services",
        "Ransomware recovery",
        "Security hardening"
      ]
    }
  ],
  "languages": [
    {
      "language": "English",
      "fluency": "Native"
    }
  ],
  "interests": [
    {
      "name": "Formula 1",
      "keywords": [
        "engineering",
        "telemetry"
      ]
    },
    {
      "name": "Fine-art photography"
    },
    {
      "name": "Science fiction"
    },
    {
      "name": "Motorcycles and e-bikes"
    }
  ],
  "meta": {
    "lastModified": "2026-10-10",
    "note": "Generated from John's approved public profile. For detail, ask Arix: https://arix.mcgurk.net/"
  }
}